Field Service Management


Field Service Management application helps organizations to manage work tasks performed on location. Field Service Management is a scheduling software designed to help businesses automatically schedule and manage field service tasks.

The platform offers a dispatcher workspace module, which enables managers to distribute tasks among agents based on geographical locations, skills, and availability. Match tasks to agents based on skills, geographic territory assignments, and available inventory. Agents can record details on assigned tasks, such as completion status, travel time to jobs, and time spent.

FSM helps to streamline and automate key processes associated with work in the field that take technicians away from their primary goal of solving issues.

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